Development Documents
Related Product
Release Notes
24-Aug-2026
Public Release Note - PAYONE Service Connector 6
Document Properties
Kbid
2995V5
Added to KB
23-Sep-2021
Status
online
Product
ICM 7.10
Last Modified
24-Aug-2026
Public Access
everyone
Doc Type
Release Notes
Product
PAYONE
Document Link
https://knowledge.intershop.com/kb/2995V5

Introduction

Welcome to the Intershop Commerce Management PAYONE Service Connector. The Service Connector adds PAYONE payment methods to your Intershop Commerce Management (ICM) installation.

This document provides important product information, including version information and dependencies. It also outlines the basic setup and configuration steps.

Version Information and Dependencies

This delivery and the accompanying documentation are valid for the following combinations of software versions:

Intershop

PAYONE Service Connector

7.10.31.x+ (Tomcat 9)

6.2.1

PAYONE Connector version 6.0.2 features the same functionality as PAYONE Connector 5.4.8 to facilitate migration from ICM 7.10.30 to 7.10.31+.

The next table provides information about the cartridges included in the package. Not all of these cartridges are required.

Cartridge

Description

Required

ac_payment_payone

Includes all base functionality and business logic which is used.

(tick)

as_responsive_payone

Enables the PAYONE payment connector for the following application types:

  • intershop.B2CResponsive

  • intershop.SMBResponsive

The cartridge is optional, can be downloaded separately from Intershop Product Calendar and may be included if the project uses the responsive starter store. Unzip the file to your multi-project folder next to your responsive source files. It could be skipped if the custom project does not support these application types or PAYONE is not required in these application types.

(error)

app_sf_responsive_payone

Includes some additional functionality which is relevant for the responsive storefront reference application only, e.g., the integration of the hosted payment pages of the credit card.

The cartridge is optional, can be downloaded separately from Intershop Product Calendar and may be included in case the project is based on the responsive storefront reference application. Unzip the file to your multi-project folder next to your responsive source files. The referenced cartridge app_sf_responsive may be renamed in the project and has to be referenced in the build.gradle file with the customized naming again.

(error)

The PAYONE Service Connector 6.x is based on the Payment API 3.4.

The source for as_responsive_payone and app_sf_responsive_payone is available here

<YOUR_REPOSITORY>/releases/com.intershop.public.source/s_payment_payone/<CONNECTOR_VERSION>/zips/s_payment_payone-zip-src-<CONNECTOR_VERSION>.zip

 Preconditions

  • The PAYONE Service Connector requires an installed Intershop Commerce Management system. See version numbers above.

  • Using the PAYONE Service Connector requires a dedicated payment provider contract with vendor PAYONE.
    Make sure to contact PAYONE to negotiate and sign your payment provider contract.

Supported Application Types

The PAYONE Service Connector can be used for the following application types:

Application Type

Application Type ID

Description

B2C WebShop

intershop.B2CWebShop

Business to Consumer Channel

SMB WebShop

intershop.SMBWebShop

Business to Business Channel

Warning

Only applicable if the order approval is disabled.

Progressive Web App

intershop.REST

Progressive Web App endpoint for B2C/B2B channel

Supported payment methods:

  • Credit Card

  • PayPal

  • paydirekt

  • Invoice

  • PostFinance E-Finance

  • PostFinance Card

  • SOFORT Banking

  • eps

  • iDEAL

Feature Overview

This section summarizes important features delivered with the PAYONE Service Connector.

Payment Methods

The PAYONE Service Connector adds the following payment methods to your Intershop Commerce Management system:

Release

Payment Method Type

Details

5.1

PayPal

PayPal

Online Payment

SOFORT Überweisung

5.2

Credit Card

Credit Card payment with:

  • Visa

  • Mastercard

  • American Express

  • Carte Bleue

  • Diners Club

  • Discover

  • JCB

  • Maestro International

This payment method uses Payone iFrames to enable compliance with PCI-DSS. It supports 3DS version 1.0 and 2.0.

Account Based Payment

Cash in Advance

Direct Debit

Invoice

Online Payment

iDEAL

PostFinance E-Finance

eps

5.3

Online Payment

PostFinance Card

5.4

Account Based Payment

paydirekt

Intershop's customers can safely use Intershop Commerce Management in PCI certified environments without impacting their certification status. Furthermore, Intershop Commerce Management provides features and configurability needed to implement all the requirements of the PCI Compliance program.

Payment Management Options

The following table lists all options that are available for payment transactions.

Operation

Description

Capture

Request for settling the payment. This action is only available if the corresponding payment method's Capture Mode is set to manual.

Cancel

Request for abandoning a payment settlement. This action is only available if the corresponding payment method's Capture Mode is set to manual.

Refund

Option to return (parts of) the capture amount.

There are certain limitations regarding the implemented capabilities, see Restricted Capabilities.

Setup

Note

Managing and deploying the PAYONE Service Connector requires a continuous integration environment set up and configuration as described in Cookbook - Setup of CI Infrastructure.

Precondition

The package is available via Intershop's Public Repository (Artifactory). The following preconditions are required:

Setting Up the Assembly

To add the PAYONE Service Connector into your Intershop Commerce Management system, you may either incorporate the cartridge into an already existing assembly or create a new assembly inheriting from an ICM-based assembly. For details about the latter, see Recipe: Create a New Assembly Inheriting From an Existing Assembly. For incorporating the cartridge into an already existing assembly, perform the following steps:

  1. Add the following in the build.gradle file of the assembly:

    build.gradle file

    ...
     
    cartridges {
            def storefrontCartridges = [
                'app_sf_responsive',
                'app_sf_responsive_cm',
                'app_sf_responsive_b2c',
                'app_sf_responsive_smb',
                'as_responsive',
                'app_sf_responsive_b2b',
                'app_sf_responsive_costcenter',
                'as_responsive_b2b',
    // this are the two cartridges, which we delivered in source code and you have to add these files to your responsive source project
                'as_responsive_payone',
                'app_sf_responsive_payone'
               ]
            include(*(storefrontCartridges.collect { project(":$it") }), in:[development, test, production])
      
    ...
     
            def payonePaymentProvider = [
                'ac_payment_payone', 
            ]
            include (*(payonePaymentProvider.collect {"com.intershop.services.payment_payone:$it"}), in: [development, test, production])    
      
            order = listFromAssembly(baseAssembly) + payonePaymentProvider 
        }
    ...
    assemblyBuild {
        database {
            inherit(<yourAssembly>)
            initCartridges = []
        }
    }
    ...
    configurations.all {
        exclude group: 'com.sun.xml.bind', module: 'jaxb-impl'
    }
    
    
    
  2. Adapt the app_sf_responsive_payone/build.gradle file in the following way:

    app_sf_responsive_payone/build.gradle file

    apply plugin: 'static-cartridge'
     
    intershop
    {
           displayName = 'Adapter - Payment PAYONE - Business Extensions'
    }
     
    dependencies
    {
    //   compile project(':ac_payment_payone') --> will be replaced by
         compile group: 'com.intershop.services.payment_payone', name: 'ac_payment_payone'
    
       compile group: 'com.intershop.platform', name: 'businessobject'
    ...
       compile group: 'com.intershop.business', name: 'bc_payment'
     
    // compile group: 'com.intershop.responsive', name: 'app_sf_responsive' --> will be replaced by
       compile project(':app_sf_responsive')
      
    ...
    }
    
    
  3. Adjust the file as_responsive_payone/build.gradle in a similar way:

    as_responsive_payone/build.gradle file

    ...
    dependencies {
     //   compile project(':ac_payment_payone') --> will be replaced by
         compile group: 'com.intershop.services.payment_payone', name: 'ac_payment_payone'
        compile project(':app_sf_responsive_payone')
    }
    ...
  4. Insert the following lines into the file intershopBuild.version to consume the desired version (e.g. 6.1.1).
    Example:

    intershopBuild.version

    com.intershop.services.payment_payone:ac_payment_payone = 6.1.1

    For details about adding components to an assembly, see Recipe: Add Cartridges to an Assembly.

Note

Please note that the adapter cartridge will only work with a storefront that is based on the inSPIRED demo shop. It will not work in the PrimeTech demo shop.

For details about managing assembly artifacts, see:

Defining File-Based Configuration

Before deploying the new assembly to a test or production environment, you may have to adjust some file-based configurations required by the PAYONE Service Connector.

The PAYONE Service Connector requires the following settings:

Property

Description

Value

intershop.payment.Payone_Cash_In_Advance.currencies

Defines which currencies are configurable for PAYONE Cash in Advance. Default: EUR.

comma-separated list, e.g., EUR

intershop.payment.Payone_CreditCard.currencies

Defines which currencies are configurable for PAYONE Credit Card. Default: all.

comma-separated list, e.g., EUR, USD

intershop.payment.Payone_DirectDebit.currencies

Defines which currencies are configurable for PAYONE Direct Debit. Default: EUR.

comma-separated list, e.g., EUR

intershop.payment.Payone_Eps.currencies

Defines which currencies are configurable for PAYONE eps. Default: EUR.

comma-separated list, e.g., EUR

intershop.payment.Payone_IDeal.currencies

Defines which currencies are configurable for PAYONE iDEAL. Default: EUR.

comma-separated list, e.g., EUR

intershop.payment.Payone_Invoice.currencies

Defines which currencies are configurable for PAYONE Invoice. Default: EUR.

comma-separated list, e.g., EUR

intershop.payment.Payone_PayPal.currencies

Defines which currencies are configurable for PAYONE PayPal. Default: all.

comma-separated list, e.g., EUR, USD

intershop.payment.Payone_PostFinance_EFinance.currencies

Defines which currencies are configurable for PAYONE PostFinance E-Finance. Default: CHF.

comma-separated list, e.g., CHF

intershop.payment.Payone_PostFinance_Card.currencies

Defines which currencies are configurable for PAYONE PostFinance Card. Default: EUR & CHF.

comma-separated list, e.g., EUR, CHF

intershop.payment.Payone_Sofort.currencies

Defines which currencies are configurable for PAYONE SOFORT Überweisung. Default: EUR.

comma-separated list, e.g., EUR

intershop.payment.Payone_Paydirekt.currencies

Defines which currencies are configurable for PAYONE paydirekt. Default: EUR.

comma-separated list, e.g., EUR

This setting can be overridden within <IS_SHARE>/system/config/cartridges/ac_payment_payone.properties, see Recipe: Change Deployed File Content With Filters.

For details about adding new configuration files, see Recipe: Deploy Custom Files.

Deploying the Assembly

After creating and appropriately configuring the assembly, you must deploy it to the intended target environment.

For details about deploying an assembly see Recipe: Run the Deployment (Initial Installation / Upgrade / Downgrade). 

Note

The PAYONE Service Connector requires additional post-deployment configuration steps. For details, refer to Configuration.

Configuration

Adjusting Firewall Settings

Adjust your firewall settings to allow bidirectional HTTP and HTTPS traffic between Intershop Commerce Management and:

  1. api.pay1.de/post-gateway/

  2. secure.pay1.de/client-api/

Make sure that the ViewPayone pipeline is accessible from the available PAYONE IP addresses only.

Applying UI-Based Configuration

The PAYONE Service Connector requires some post-deployment configurations in Organization Management and Commerce Management.

Please consult the PAYONE documentation for information on how to set up your payment portal.

Configuring the PAYONE Shop Portal

Aside from the standard PAYONE shop portal configuration that is described in the PAYONE documentation, you should also configure the TransactionStatus URL.

Explanation

Image

PAYONE Merchant Interface (PMI): https://login.pay1.de/

1. Enter username.

2. Enter password.

3. Click Login.

4. Click Configuration.

5. Click Payment Portals.

6. Select your portal and click Edit.

7. Click Extended.

8. Enter a valid Success URL.

9. Enter a valid Back URL.

10. Enter a valid TransactionStatus URL.

(Set the TransactionStatus URL to point to the ViewPayone-Notify pipeline.
Assuming there is no URL rewriting, it should look similar to this: 'https://<host>:<port>/INTERSHOP/web/WFS/<site>/<locale>/-/<currency>/ViewPayone-Notify'. )

11. Click Save.

The two URLs (success, back) are fallback in case the three return URLs are not provided in the requests when creating the payment. ICM always sets these values, and these URLs set in the PMI are not used. Nevertheless they have to be valid to fulfill the requirements from PAYONE.

Enabling and Configuring a Payment Service 

Check the Recipe - Enable a Payment Service in the Cookbook - Payment to get detailed instructions about enabling and configuring a payment service.

Payment-Method-Specific Settings:

Name

Description

Merchant-ID

Your merchant account's merchant ID as provided by PAYONE.

Portal-ID

Your merchant account's portal ID as provided by PAYONE.

Sub-Account-ID

Your merchant account's sub account ID as provided by PAYONE.

Portal-Key

Your merchant account's portal key as provided by PAYONE (unencrypted).

Environment

Switch between productive and test environment (Test is set as default).
Select Live on the live system. Keep Test for the test environment.

Base URL

PAYONE Gateway URL.

Capture

This describes the capture mode (Manual, Auto). If Timed is used you must set a Capture Time in Hours.
For all online payment methods (SOFORT Überweisung, iDeal, eps, Post-Finance EFinance and Post-Finance Card) capture must be set to Auto.

Bank Account Check

If checked, the bank account check is enabled. Available for Direct Debit.

Submit Order Details

If checked, product line items are transmitted to PAYONE.

Use PAYONE Mandate Management

Enables the usage of PAYONE mandate management. Available for Direct Debit.

Download mandate as PDF

Enables the download of PAYONE mandate as PDF. Available for Direct Debit.

Ask For CVC

Ask for Card Security Code (CVC/CSC/CVV/CID). Available for Credit Card.


You can see the required PAYONE values by going to the API-Parameter tab of your PAYONE shop portal.

File-Based Configuration

A part of the payment method configuration is not meant to be changed in the Commerce Management application and is available through server properties. These properties are read using the configuration framework and as such can be overridden for an application type. For more information on the configuration framework, check the Concept - Configuration (7.10.12 to 7.10.41-LTS) and Cookbook - Configuration.

Credit Card iFrame Styles

For the configuration of the styles the credit card payment method can be adjusted with the following properties:

Property

Values

Description

payment.payone.creditcard.<field>.size

Positive number

Determines the size of the input field. Default = 4

payment.payone.creditcard.<field>.maxlength

Positive number

Determines the length of the input field. Default = 4

payment.payone.creditcard.<field>.width

String

Determines the width of the iframe that holds the field. The unit of the width has to be specified the same way as it would be specified in a CSS style (e.g., 60px).

payment.payone.creditcard.defaultStyle.height

String

Determines the height of the iframe that holds the field. The unit of the height has to be specified the same way as it would be specified in a CSS style, Default = 34px

payment.payone.creditcard.defaultStyle.width

String

Determines the width of the iframe that holds the field. The unit of the width has to be specified the same way as it would be specified in a CSS style. Default = 250px

payment.payone.creditcard.defaultStyle.input

String

Default CSS style to be used with text fields.

payment.payone.creditcard.defaultStyle.select

String

Default CSS style to be used with select fields.

1 - <field> identifies which PAYONE credit card field is affected by the property. Supported values are cardtypes, cardnumber, cardcvc2, cardexpiremonth, cardexpireyear, e.g., payment.payone.creditcard.cardcvc2.width.

Supported Countries

For each payment method a list of supported countries can be defined. A comma-separated list of ISO 3166 ALPHA 2 country codes (also see PAYONE API documentation) is valid. The value '*' can be used if there is no restriction.

Property

Default

intershop.payment.Payone_Sofort.countries

AT,DE,CH,NL

intershop.payment.Payone_Eps.countries

AT

intershop.payment.Payone_DirectDebit.countries

DE,AT

intershop.payment.Payone_IDeal.countries

NL

intershop.payment.Payone_PostFinance_EFinance.countries

CH

intershop.payment.Payone_PostFinance_Card.countries

CH

intershop.payment.Payone_Paydirekt.countries

DE

intershop.payment.Payone_PayPal.countries

*

intershop.payment.Payone_Invoice.countries

*

intershop.payment.Payone_Cash_In_Advance.countries

*

intershop.payment.Payone_CreditCard.countries

*

See Supported Countries and Currencies for further information about payment method specifics.

Localization

The PAYONE Service Connector provides English and German localization for payment-specific input field labels, error messages, etc.

You can find the existing localization files here: <IS.INSTANCE.SHARE>/system/cartridges/ac_payment_payone/release/localizations.

For details about localization, see:

Data Handling

The following table describes transmitted data by the PAYONE Service Connector from ICM to PAYONE during the payment process:

Description

PAYONE Payment Methods

Invoice

Cash in Advance

Credit Card

Direct Debit

EPS

Paypal

Sofort

Ideal

PostFinance E-Finance

PostFinance Card

Paydirekt

Amount

The amount for the transaction

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Currency 

Currency code e.g. EUR/USD

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Customer details (e-mail, first name, last name)

Customer e-mail, customer first name, and last name

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

reference (order id)

Order reference generated by the merchant

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Address details (street, zip, city, country) 

Invoice and shipping address details provided by the user (optional and configurable in back office)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

de[line item details]

Array of product attributes, e.g. product name, value, discount, gift card (optional and configurable in back office)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

(question)

bankgrouptype

Issuer of Online-Bank-Transfer

(error)

(error)

(error)

(error)

(tick)

(error)

(error)

(tick)

(error)

(error)

(error)

bankcountry

Country of the bank

(error)

(error)

(error)

(error)

(tick)

(error)

(tick)

(error)

(tick)

(tick)

Credit card details

Card number, CVC, expiry date

Sensitive data is handled via PayGate iframes only and is never stored at the merchant.

(error)

(error)

(tick)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

language

Language indicator to specify the language that should be presented to the customer

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

Account holder name

Name of the account holder

(error)

(error)

(error)

(tick)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

IBAN

International Bank Account Number

(error)

(error)

(error)

(tick)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

BIC

Bank Identifier Code to be used for payment

(error)

(error)

(error)

(question)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

Browser information

Browser details like javaEnabled, language, colorDepth, timezone, screenHeight, screenWidth, windowSize 

(error)

(error)

(tick)

(tick)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

Direct debit type

One time payment (single)
Stored account (first/recurring)

(error)

(error)

(error)

(tick)

(error)

(error)

(error)

(error)

(error)

(error)

(error)

 Symbol

Description

(tick)

Transmitted

(error)

Not Transmitted

(question)

Optional

Limitations

Gross Price and Taxation Calculation

The PAYONE payment service requires a gross-based price and tax calculation. That is, the price type and the price display must be set to gross, and a gross-based taxation service must be enabled.

Supported Countries and Currencies

Most of the payment methods included in this package are specific for certain countries or currencies.

Payment Method

Supported Countries

Supported Currencies

Direct Debit

DE, AT

EUR

eps

AT

EUR

iDEAL

NL

EUR

PostFinance E-Finance

CH

CHF

PostFinance Card

CH

EUR, CHF

SOFORT Überweisung

DE, AT, CH, NL

EUR

Invoice

*

EUR

paydirekt

DE

EUR

PayPal

*

*

Credit card

*

*

Cash in Advance

*

*

Restricted Capabilities

Cancel: No "cancel" capability for eps, iDEAL, PostFinance E-Finance, PostFinance Card and SOFORT Überweisung implemented.

Length of E-Mail Addresses

The length of e-mail addresses is limited to 256 characters on PAYONE side. Only 254 of these characters are usable because the at sign (@) is being replaced by escape characters.

Changelog

Version PAYONE/6.2.1

  • Change: E-mail validation is adapted to accepted values by PAYONE (e-mail addresses can have up to 254 characters and are validated against RFC 5322).

Version PAYONE/6.2.0

  • Change: PAYONE iDEAL no longer uses bank group selection (buyers have to select the bank on the page to which they are redirected).

Version PAYONE/6.1.1

  • New Feature: PWA support for PAYONE Sofort, EPS, and iDEAL

  • Change: In ICM, you could set a value for the minimum card validity in months for PAYONE Credit Card Payment Service. However, this currently has no effect.
    Therefore, this configuration option has been removed for the time being to avoid confusion.

  • Fix: Configuration properties for supported countries are also read when the payment methods default is "all countries".

Version PAYONE/6.0.4

  • Fix: Sensitive banking data are no longer logged in log files

  • User Story: Reduce usage of error logs

  • Fix: Possible NullPointerException fixed, which may occur when no invoice address is assigned while the eligible payment methods are evaluated

Version PAYONE/6.0.0

  • User Story: Upgrade PAYONE Connector to Tomcat-9-based ICM (≥7.10.31)

  • User Story: Enable PAYONE Credit Card for PWA storefront

  • Fix: Handling 'PAID' notifications for Cash In Advance

Disclaimer

The information provided in the Knowledge Base may not be applicable to all systems and situations. Intershop Communications will not be liable to any party for any direct or indirect damages resulting from the use of the Customer Support section of the Intershop Corporate Website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system.

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