02-Dec-2025 • 47887Z • This document outlines the migration process from ICM 11 to ICM 12. It includes the automated steps performed by the migration tool, as well as the manual steps required afterward. Table of Contents Preparation Steps Prepare ICM 12 Branch Automated Migration Steps Integrate OpenRewrite recipes Manual

02-Dec-2025 • 478H86 • This projects contains three major tools to support migration projects from ICM7.10 to ICM11+. The "migration tool" uses standard Java Application to migrate up to the latest version. Major tasks are exposed via gradle. The "AI migration tools" to instruct Github Copilot (in agent mode) to help migrate

26-Nov-2025 • 478N85 • Table of Contents Introduction Recipe: Indexing of Multiple Indexes Recipe: Improve Indexing Data Retrieval Recipe: Improve Indexing Data Retrieval for Managed Instance SQL Server Recipe: Improve Indexing Speed at Solr Recipe: Analyze Solr Managed Service Performance Recipe: Adapt Solr Replication Factor

29-May-2026 • 478A84 • Table Of Contents Introduction References Version Information and Dependencies Delivery Setup Changelog Release 1.3.1 Bug Fixes Release 1.3.0 Release 1.2.0 Release 1.1.4 Introduction Welcome to the Intershop Commerce Management (ICM) SPARQUE Extension. The extension is a blueprint to show how to set

04-Mar-2026 • 4788L3 • Table Of Contents Introduction References Version Information and Dependencies Delivery Setup Configuration Feature Overview Changelog Release 7.0.0 Features Bugfixes Introduction The SolrCloud Search Service Adapter connects the Intershop Commerce Management (ICM) to a Solr server running in cloud

10-Dec-2025 • 4788V2 • Table Of Contents Introduction References Glossary Activation Implementation Activation on Application Type Level Cookie Path Calculation Cookie Name Calculation ICM Cookie Handling Configuration Hint for Customization Pipeline Calls for Logging in and Out Introduction This document is valid for the

27-May-2026 • 47881L • Table Of Contents General Information Access Touchpoints Progressive Web App Storefront Responsive Storefront Commerce Management Organization Management System Management Test Mail Server Additional Information General Information Intershop Support offers its customers and partners the opportunity

24-Sep-2025 • L47880 • Table of Contents Introduction Permissions and Roles My Account - Dashboard My Account - Navigation Quotes Flow Storefront Commerce Management Application Limitations Registration in Storefront User Management Creating Users Managing User Roles and Budgets User Roles User Budget and Order Spend Limit

14-Jun-2024 • KB0010025 • Table Of Contents Introduction Step by Step Introduction In platform environments, a partner or customer cannot execute replication processes using the Intershop Organization Management due to IP restrictions. To enable platform partners and customers to execute replication processes manually, it makes

20-Nov-2025 • KB0012184 • Table Of Contents Introduction References Basics and Configuration General Prices Adding a Special Product Price to a Price List Modifying an Existing Special Product Price Within a Price List Target Group Special Product Price Assignment in Product Detail View Price Lookup Best Price Custom Lookup Import/Export

14-Jun-2024 • KB0012153 • Table Of Contents Introduction Get the Current Password Hash Unlock the User Account Reset the System Management and Organization Management Admin Password Reset the Passwords of all 'admin' Users Create a Password Hash of a Custom Password (ICM versions < 7.10.31.0) Introduction This article provides

20-Nov-2025 • KB0012178 • Table Of Contents Introduction Who Is This Intended For? What Do You Learn? Cartridge Structure How Can I Use This init_inSPIRED Cartridge for My Own Project? Introduction This article describes how to create a two-channel organization, including a PWA application. The focus is on how to configure all

20-Nov-2025 • KB0012171 • Table Of Contents Introduction Step by Step Introduction During ICM runtime, SQL Server deadlock exceptions occur. In these cases, it is important to understand the ICM processes or threads that triggered the affected database statements that generated the log. By giving you an example, the below steps

14-Jun-2024 • KB0012143 • Table Of Contents Table of Contents Introduction Configuration Examples Description Introduction The Intershop 7 WebAdapter provides an URL parameter interface to trace and to modify certain aspects of its internal operation. Tracing means to deliver many internals along with the actual response. So

14-Jun-2024 • KB0012179 • Table Of Contents Introduction Glossary References Prerequisites Enabling 2FA Introduction This article describes how to add two-factor authentication (2FA) to Intershop Commerce Management (ICM) 7.10. By default, ICM 7.10 provides a username and password authentication. However, if an attacker were

19-Nov-2025 • KB0012207 • Table Of Contents Introduction References Purpose of Access Privileges and Permissions Standard User Access Privileges Auditor Back Office Viewer Catalog & Product Manager Catalog & Product Preference Manager Contact Center Account Representative Content Editor Content Manager Content Preference Manager

20-Nov-2025 • KB0012197 • Table Of Contents Introduction Problem Solution Steps Before You Start (Recommended) Solution Approaches Remarks Introduction This article provides a step-by-step explanation of what to do when a Solr replication fails due to a corrupted search index. Keep in mind: Possible solutions depend on the specific

20-Nov-2025 • KB0012203 • Table Of Contents Introduction References The ICM Data Replication Environment Important Log Settings and Files to Investigate Replication Issues Possible Issues and Exceptions During Replication Processes Introduction This article describes how to investigate data replication issues. References Cookbook

19-Nov-2025 • KB0012155 • Table Of Contents Introduction References Mapped Diagnostic Content (MDC) Log Appender Examples Log SQL Messages Log Only Messages of One Selected Request Site Log Template Lookup Messages Log Solr Client Server Communication Messages Log Solr Adapter and Server Communication for "Rebuild Search Index"

20-Nov-2025 • KB0012206 • Table Of Contents Introduction References RSS CMS vs PWA CMS Adjustments to the Content of the Homepage The Standard Homepage Content Include Assign / Unassign Components Create New Components Adjustments to Category Pages, Family Pages and Product Pages Adjustments via Already Existing View Contexts