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Support Articles
22-Apr-2025 • KB0014569 • Table Of Contents Introduction Database Preparers for User Credential Preferences Introduction Creating and updating user credential preferences via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create and update user credential preferences
Support Articles
05-Mar-2025 • KB0014566 • Europe Customer Service Center You can contact the Europe Customer Service Center: Address: Intershop Communications AG, Steinweg 10, 07743 Jena, Germany Business Hours: Monday – Friday, 9:00 AM - 5:00 PM CET Service Hotline Europe: +49 3641 50-1600 (CET/CEST) Login to our Service Portal: https://service
Support Articles
22-Apr-2025 • KB0014564 • Table Of Contents Introduction Database Preparers for Locale Information Introduction Creating and updating locale information via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create and update locale information using DBPrepare with the
References
18-Sep-2024 • 3P1360 • This REST API is only available if you consume the Recurring Order extension, which is compatible with ICM 12.1.0+. This API specification is available for download as an Open API 3.0 YAML file: icm-recurring-order-extension-2x0x0.yaml References The following page lists available REST APIs for ICM
Cookbooks
25-Sep-2025 • Y31358 • Table of Contents Introduction Features Recipe: Log in to New Relic as External User Recipe: Understanding User Access and Capabilities in New Relic Recipe: Understanding the New Relic UI Recipe: Troubleshooting - Missing Kubernetes Data in New Relic Recipe: Analyzing Log Files in New Relic Recipe:
References
25-Nov-2025 • 3C1357 • Table of Contents Introduction Dropped Data Introduction After log event data is sent to New Relic, it can either be stored in the New Relic database or dropped (discarded). Drop filter rules serve to accomplish several important purposes: Storing only the relevant logs Protect privacy and security
Guidelines
10-Apr-2025 • 3135H6 • Table of Contents Introduction References Business Process Monitoring Features Obtaining Business Process Monitoring Exploring the Business Process Monitoring Data Dashboard Structure AKS Solr or Solr Cloud VM Page ICM: Orders & Products Page ICM: Job Logs ICM 11+ Job Logs ICM 7.10 Job Logs Alerting
Guidelines
04-Nov-2025 • 3135D5 • Table Of Contents Configuration Additional chatflowConfig Variables Customize Chatbot Override Chatbot Styling handleToolCall Actions The Intershop PWA provides an integration with Intershop Copilot for Buyers. Official Intershop Documentation: Overview - Intershop Copilot for Buyers The Intershop Copilot
Support Articles
06-Mar-2025 • KB0014557 • Table Of Contents Introduction Intershop Studio Download Options Download via Artifact Repository Server Download by Browsing Download with "wget" Command Introduction There are several ways to download the latest version of Intershop Studio. This article describes the most common ones. Intershop Studio
Support Articles
09-Apr-2025 • KB0014556 • Table Of Contents Introduction Database Preparer for Gift Cards Introduction Creating gift cards via ICM can be time-consuming. For this reason, ICM provides a database preparer. This article describes how to create gift cards using DBPrepare with the appropriate init preparer. Database Preparer for
Release Notes
17-Feb-2025 • 3V1353 • Introduction Releases Introduction These Intershop Studio versions are based on Eclipse 2024-12 (4.34.0), see Eclipse 2024-12 - New and Noteworthy. The newest version can be downloaded from the artifact repository: https://repository.cloud.intershop.com/ui/native/studio/com.intershop.studio/4.34.2/intershopstudio
Support Articles
03-Mar-2025 • KB0014553 • Table Of Contents Introduction Problem Solution Introduction The example below will help you define ICM-PWA setups to support multiple ICM channels. Problem ICM offers channels such as inTRONICS and inTRONICS_Business to supply data for PWA. A PWA SSR container is limited to handling requests from a
Support Articles
09-Apr-2025 • KB0014554 • Table Of Contents Introduction Database Preparers for Catalogs Introduction Creating and updating catalogs via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create and update catalogs using DBPrepare with the appropriate Init or Migrate
Support Articles
09-Apr-2025 • KB0014551 • Table Of Contents Introduction Database Preparers for Application Types Introduction Creating and updating application types via ICM can be time-consuming. For this reason, ICM provides two database preparers. This article describes how to create and update application types using DBPrepare with the
Guidelines
05-Feb-2025 • 31V352 • Table of Contents Introduction References Type Code Definition Cache Allowed Service Permission Cache Introduction The caches for type code definitions and service permissions have been down ported from ICM 11. References Concept - Cache Management Type Code Definition Cache The previous TypeCodeDefinitionLRUCache
Guidelines
03-Feb-2025 • 313M49 • Table of Contents Introduction Implications Removed Methods Enhanced Methods Introduction This guide provides information about API changes in the report cartridge. Implications To enhance type safety, the return types of some methods have been changed. Some other methods have been removed. Removed
Support Articles
20-Nov-2025 • KB0014546 • Table Of Contents Problem Reason Solution Problem When deploying applications, it is common to encounter problems where local configurations are overwritten, resulting in disruptions to custom settings. This guide provides an approach to prevent such overwriting of Solr settings. Reason The primary cause
Support Articles
04-Feb-2025 • KB0014543 • Table Of Contents Introduction Database Preparer for Branding Packages Introduction Creating branding packages via ICM can be time-consuming. For this reason, ICM provides a database preparer. This article describes how to create branding packages using DBPrepare with the appropriate init preparer. Database
Guidelines
27-Nov-2025 • 313V48 • Table of Contents Introduction References Sources Functionality Access Privileges Database Tables DBInit DBInit, DBMigrate Usage Transport Configuration List Create a New Configuration Delete a Configuration Edit a Configuration SFTP Example Azure Storage Account File Share Example Azure Storage Account
Support Articles
04-Feb-2025 • KB0014541 • Table Of Contents Introduction Database Preparer for Addresses Introduction Creating addresses via ICM can be time-consuming. For this reason, ICM provides a database preparer. This article describes how to create addresses using DBPrepare with the appropriate init preparer. Database Preparer for Addresses
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