19-Jan-2024 • 31S108 • Issue Description Custom Fix Issue Description An increase in Solr search index build times and a slower ICM Back Office product search has been detected in our latest releases, ICM 7.10.38.28-LTS and ICM 7.10.40.5. This behavior is intensified with an increasing number of products in the system. Customers

03-Jan-2024 • 311K07 • Table of Contents Introduction References Walkthrough Creating an Environment-Specific Properties File for Each Domain Adding the Relevant Properties to Each File According to the Environment Introduction The cluster-wide webserver URL in the appserver.properties file under <server>/share/system/config/cluster

02-Jan-2024 • 3110A6 • Table of Contents Introduction References Preconditions Creating a Subscription Set Recurrence Create an Order Approval Introduction The subscription feature allows you to create an agreement to place an order multiple times. Once the feature has been enabled for the relevant channels, this can be done

28-Mar-2025 • 3K1105 • Table Of Contents Introduction Configuration Login Token Lifetime Logout Important To use the Co-Browse functionality ICM version 11.8.0 or above is needed. This document describes the authentication mechanism if the co-browse identity provider is used to enable an agent to log in on behalf of a user

28-Mar-2025 • 3110L4 • Table Of Contents Customer Projects PWA Development Recommendations for the Process of Updating 0. Before the Update 1. Updating Angular Dependencies 2. Updating Third-Party Project Dependencies 3. Update Project Utilities for Testing, Reporting and Linting 4. Cleanup Dependencies 5. Update Utilities

20-Dec-2023 • 3P1103 • Table of Contents Introduction Recipe: Adding New Fields Introduction This cookbook is intended for developers and addresses common questions that arise when using pre-integrated custom fields in your project. References Concept - Pre-integrated Custom Fields Concept - Component Framework Cookbook -

20-Dec-2023 • 3M1102 • Table of Contents Introduction References Glossary Configuration of Custom Fields Key Definition Parameters of Configuration Naming Pattern for Localization File Back Office Custom Fields Configuration Orders with Custom Fields Configured Rest API and Custom Fields Retrieving Configured and Enabled

19-Dec-2023 • 3E1101 • Table of Contents Introduction Recipe: Set a Return Status of a (Job) Pipeline Recipe: Define, Create and Use a Process Chain for Product and Price List Imports Recipe: Pipeline Tasks vs Job Tasks Recipe: Many Parallel Process Chains Running Into Timeout Due to Limitation by maximumPoolSize Introduction

24-Oct-2024 • 311R00 • Table of Contents Introduction References Technical Overview Types of Elements Example of a Process Chain Process Chain Elements XML Example Ignore - Sub Element of Each Task Status Mapping Process Chain View Introduction This concept is aimed at developers and describes the organization of tasks in

24-Oct-2024 • 310D99 • Table of Contents Introduction References Technical Overview Types of Elements Example of a Process Chain Process Chain Elements XML Example Ignore - Sub Element of Each Task Status Mapping Process Chain View Introduction This concept is aimed at developers and describes the organization of tasks in

04-Jan-2024 • 310F98 • The Order IOM Extension REST API works only with the IOM Connector enabled. This API specification is available for download as an Open API 3.0 YAML file: icm-order-iom-extension-1x0x1.yaml References The following page lists available REST APIs for ICM 11 and their version dependencies: Reference -

22-May-2025 • 310H97 • Table of Contents Introduction References Version Information and Dependencies Delivery Compatibility of Application Types Setup Helm Declaration of Extension for Deployment Using Docker Compose to Start the Server with the Extension Image Customize the Connector Customization Changing the Definition

04-Dec-2024 • 31Y096 • Table of Contents Introduction Dependency Version Information Glossary Delivery References Feature Overview Integration Channels and Shops Communication Order Export Order History Payment Statuses Inventory Service Setup Helm Declaration of Extension for Deployment Using Docker Compose to Start the

18-Jul-2024 • R31094 • Table of Contents Introduction Implications Impact on Existing Implementations Introduction This migration guide describes modifications to the database table isorder and its associated PO and BO classes. Implications The existing column/attribute externalReferenceID was serving dual purposes, handling

24-Nov-2023 • 31M093 • This API specification is available for download as an Open API 3.0 YAML file: price-webhook-1x0x0.yaml Reference Concept - Price Service Webhook Cookbook - Price Service Webhook API Specification openapi: 3.0.1 info: title: Price Service Webhook description: The Price Service Webhook supports the request

31-Jul-2025 • N31091 • Table of Contents Introduction References ICM Plugins Update Cartridge Build Configuration Migration of Plugins Remove Unnecessary Plugins Dependencies Configuration Migration of Dependency Declaration Runtime Dependencies Migration Example Other Project Configuration Artifacts Create New Feature Cartridges

15-Dec-2025 • 3P1089 • This API specification is available for download as an Open API 3.0 YAML file: icm-b2b-order-1x5x0.yaml References To learn more about Intershop’s REST API approach and framework, refer to: Concept - REST Framework The following page lists available REST APIs for ICM 11 and their version dependencies:

18-Jul-2024 • 31D088 • Table of Contents Introduction Library Updates New Libraries Product Version 11.7.0 Product To Version 11.0 Status New Labels Introduction This guide provides information about the migration for new libraries. These mainly patch and few minor updates will not normally cause any migration efforts on

23-Feb-2024 • L31087 • Table of Contents Introduction Recipe: How to Extend the Account Profile Page With Company Information Data? Recipe: How Can a Custom Property for a Business Customer Be Updated? Introduction This cookbook describes some extension aspects around company profile information, which is part of the Intershop

28-May-2024 • 31086D • Table of Contents Introduction References Back Office Overview Storefront Overview Profile Information Display - Differences Between Individual and Business Customers Concurrent Modification of Company Profile Data How Does Checking for Modifications Work? Company Profile Related Actions Maintain Company